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Frequently Asked Questions

I cannot access my exam?

Ensure you have entered the correct Coupon Code. Exams are only accessible during the scheduled time window. Check your internet connection and try refreshing.

Face verification keeps failing?

Ensure you are in a well-lit room. Remove any accessories covering your face (masks, dark glasses). Look directly at the camera and keep steady.

My internet disconnected during the exam?

Don't panic! The system auto-saves your progress. Reconnect immediately and refresh the page. You will resume from where you left off. If issues persist, call support immediately.

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